MARK 104 Business Negotiations and Collaboration

This course presents a perspective on how to respond and resolve critical conflict through collaborative negotiations with positive results. Included are a variety of methods to establish rapport, trust and reliability, manage conflict in the negotiation process, and how to handle difficult power tactics

Credits

3

Distribution

Career Training

Offered

5

Outcomes

1. Recognize and positively respond to team dynamics, and how to achieve clarity regarding the role and responsibility of individual members
2. Apply various problem solving techniques in group settings
3. Develop and utilize ground rules and charter agreements to reduce conflict and enhance group and individual performance
4. Plan and facilitate meetings, including preparation of agendas and meeting minutes

Field Based Experience

0