MARK 103 Written Business Communication

This class focuses on expressing plans, ideas and other business-based communication in written form. Students will demonstrate the ability to communicate through writing to clients, customers and co-workers at all levels

Credits

3

Distribution

Career Training

Offered

1

Outcomes

1. Recognize the communication model and process, including strategic forces influencing business communication
2. Develop various interpersonal communication strategies to maximize personal and professional effectiveness
3. Explore and practice effective meeting facilitation skills
4. Create audience appropriate, professionally and clearly delivered messages in both written and verbal formats
5. Recognize and design good and neutral news, bad news, and persuasive messages
6. Research, prepare and deliver well researched and engaging formal reports
7. Design a career development package with resume, references, cover letter and participate in networking activities

Field Based Experience

0