INFO 116 Modern Desktop Support I

This course covers an introduction to installing, configuring, customizing, supporting, and updating the Windows operating system as used in a business environment. Students use virtual and hands-on labs to create local users, manage storage, files, and devices, configure network access, and manage and update applications.

 

CIP: 11.0901

EPC: 527

Credits

4

Cross Listed Courses

Students in Information Technology, Cloud Computing Network Technology, and Cybersecurity programs take this course as part of their foundational courses and to promote well-rounded learning experiences.

Prerequisite

none

Corequisite

none

Offered

Winter, Summer

Outcomes

1. Install Windows operating systems and perform post-installation configuration as applied in the industry on a client computer system.
2. Implementing local users, groups, the configuration of devices, and security settings as applied in the industry on a client computer system.
3. Configure and troubleshoot network access and resource sharing as applied in the industry on a client computer system.
4. Manage and update applications as applied in the industry on a client computer system.

Area of Study:

Career Education

Instructional Mode:

Hybrid

Campus:

Central

Lecture

30

Lab

20

Field Based Experience

0

Clinical

0