AMA 118 Administrative Medical Concepts

This course focuses on the Administrative Medical office functions. Communication regarding patient appointments will be focused upon. Students will be introduced to proper telephone techniques, a variety of filing systems in the medical office, understanding how equipment and supplies are essential the office, and will learn the basic concepts of performing front-office reception duties in the medical office. Prerequisite: AMA 114.

Credits

4

Prerequisite

AMA114

Distribution

Career Training

Offered

Fall, Spring

Notes

Online

Outcomes

1. Create and edit patient medical records and documentation
2. Create and maintain medical filing systems
3. Demonstrate proper telephone techniques
4. Develop/maintain patient appointment schedules
5. Introduce patient education
6. Perform patient reception duties
7. Prepare patient consent forms
8. Use office equipment and supplies

Field Based Experience

0