This two-quarter certificate program gives the learner the skills required for entry-level Information technology (IT) Technician jobs. Through lectures and laboratory exercises, students learn computer hardware, computer operating systems, network/Internet communication, and computer applications. The curriculum prepares you to take the industry-recognized Computing Technology Industry Association (CompTIA) A+ certification exam. Potential jobs include Computer Support Help Desk, Information Technology Field Technician, and Computer Network Technician.
Outcomes
Configure connectivity for computers, networks, and mobile systems while applying security principles, system and network vulnerabilities, and common mitigation practices to industry standards.
Design a small- or medium-sized computer network including media types, end devices, and interconnection devices that meets a customer's specific needs.
Develop configuration solutions for technical issues with computers, laptops, mobile devices, and networks while balancing business needs to industry standards.
Perform basic configurations on routers and Ethernet switches.
Perform effective procedures to install, diagnose, configure, support, and troubleshoot computer-based hardware and mobile devices to industry standards.