The Cybersecurity Computer Support Certificate of Training (CoT) provides a foundation for Information Technology Helpdesk functionality and processes. Students explore system hardware, software, networking, virtualization, and the Linux operating system. Courses focus on skills and knowledge sought by the Computing Technology Industry Association (CompTIA) exam.
Outcomes
Communicate effectively with diverse audiences across contexts and demonstrate an appreciation of the value of diversity and community.
Demonstrate professional and ethical responsibility as it relates to legal liability in information technology and business.
Demonstrate technical proficiency applying procedures to operate more securely, efficiently, and effectively using decision-making strategies to understand the needs and limitations of business and information technology.
Implement and evaluate computer-based solutions to meet hardware, operating system, cloud, and security infrastructure requirements.
Collect and analyze data from a variety of sources to identify and report actual and probable events within the network to protect data information systems and networks from vulnerabilities and threats.
Investigate deviations from acceptable configurations, identify security vulnerabilities, solve problems, and make decisions to recommend appropriate defensive countermeasures.