Outcomes
Explore career options in public safety and human/public services. Outline professional development paths and choose one that aligns with your experiences, strengths, background, and interests
Use critical thinking to solve challenges in community services and public safety, including de-escalation, applying unified command, and acting inclusively, quickly, and fairly during crises and uncertainty.
Demonstrate proficiency in written communication, including objective, clear and concise report writing, narrative storytelling, and emergency communication, and explain the importance of accurate, unbiased reporting.
Communicate effectively with diverse populations in individual and small group settings, demonstrating empathy, behavioral interviewing skills, and active listening through role-play and case scenarios.
Demonstrate clear, compassionate, and culturally sensitive communication and understanding of systemic inequities and complex social issues.
Apply ethical and professional standards in community and public service roles. Communicate the importance of confidentiality, boundaries, and ethics as a representative of a service or public safety organization.
Recognize and show respect for the diversity and impacts of others’ life experiences, the impacts of trauma through the lifecycle and work effectively in a multidisciplinary team to support individuals through a crisis.
Be self-reflective about bias, tone, presence, and stress responses. Plan for self-care and support. Show commitment to ongoing personal growth in equity and inclusion.
Utilize technology commonly used in community services and public safety and demonstrate skills such as typing while listening and providing verbal or written responses under pressure and while multitasking using technology tools.
Understand the impact of mental health on community dynamics and demonstrate compassionate approaches to addressing mental health-related behaviors in community settings.